{"id":28464,"date":"2023-04-13T10:01:40","date_gmt":"2023-04-13T10:01:40","guid":{"rendered":"https:\/\/newonclusivstg.wpengine.com\/?p=28464"},"modified":"2026-05-21T13:37:41","modified_gmt":"2026-05-21T13:37:41","slug":"managing-controversy-in-the-media-with-an-adaptive-communication-strategy","status":"publish","type":"post","link":"https:\/\/onclusive.com\/en-gb\/resources\/blog\/managing-controversy-in-the-media-with-an-adaptive-communication-strategy\/","title":{"rendered":"Managing Controversy in the Media with an Adaptive Communication Strategy\u00a0"},"content":{"rendered":"\n<section\n    class=\"block-pcon\">\n\n      \n\t\t\t<div class=\"post_content--wrapper\">\n\t\t\t\t<div class=\"post_content--copy  \">\n\t\t\t\t\t<div class=\"post_content--copy-inner-wrapper\">\n\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"post_content-copy-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  \t\t<p><span class=\"TextRun SCXW144165369 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW144165369 BCX8\">As <\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW144165369 BCX8\">PR<\/span><span class=\"NormalTextRun SCXW144165369 BCX8\"> &amp;\u00a0Comms professionals, it is our job to protect and enhance the reputation of our organisation, its products, and its leaders. This means detecting a reputation crisis before it even arrives. <\/span><span class=\"NormalTextRun SCXW144165369 BCX8\">But<\/span><span class=\"NormalTextRun SCXW144165369 BCX8\"> what <\/span><span class=\"NormalTextRun SCXW144165369 BCX8\">should you <\/span><span class=\"NormalTextRun SCXW144165369 BCX8\">do when political agendas <\/span><span class=\"NormalTextRun SCXW144165369 BCX8\">shift,<\/span><span class=\"NormalTextRun SCXW144165369 BCX8\"> and <\/span><span class=\"NormalTextRun SCXW144165369 BCX8\">global events <\/span><span class=\"NormalTextRun SCXW144165369 BCX8\">shine a negative light on your industry?<\/span><span class=\"NormalTextRun SCXW144165369 BCX8\"> PR &amp; Comms teams need to be able to <\/span><span class=\"NormalTextRun SCXW144165369 BCX8\">m<\/span><span class=\"NormalTextRun SCXW144165369 BCX8\">onitor<\/span> <span class=\"NormalTextRun SCXW144165369 BCX8\">controversy <\/span><span class=\"NormalTextRun SCXW144165369 BCX8\">surrounding<\/span><span class=\"NormalTextRun SCXW144165369 BCX8\"> their <\/span><span class=\"NormalTextRun SCXW144165369 BCX8\">CEO and<\/span> <span class=\"NormalTextRun SCXW144165369 BCX8\">underst<\/span><span class=\"NormalTextRun SCXW144165369 BCX8\">and <\/span><span class=\"NormalTextRun SCXW144165369 BCX8\">how to adapt<\/span><span class=\"NormalTextRun SCXW144165369 BCX8\"> their communication strateg<\/span><span class=\"NormalTextRun SCXW144165369 BCX8\">y<\/span><span class=\"NormalTextRun SCXW144165369 BCX8\"> accordingly<\/span><span class=\"NormalTextRun SCXW144165369 BCX8\">.<\/span><\/span><span class=\"EOP SCXW144165369 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\n\t\t\t<div class=\"post_content--wrapper\">\n\t\t\t\t<div class=\"post_content--copy  \">\n\t\t\t\t\t<div class=\"post_content--copy-inner-wrapper\">\n\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"post_content-copy-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  \t\t<h2 aria-level=\"2\"><span data-contrast=\"none\">What is in the <\/span><a href=\"https:\/\/onclusive.com\/en-gb\/resources\/whitepaper\/ceo-index-report\/\"><span data-contrast=\"none\">CEO Index Report &#8211; UK?<\/span><\/a><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Onclusive recently launched a <\/span><a href=\"https:\/\/onclusive.com\/en-gb\/ceo-index\/\"><b><span data-contrast=\"none\">CEO Index<\/span><\/b><\/a> <span data-contrast=\"auto\">that monitors the media coverage of the leading CEOs of US and European based companies. The CEO of BP, <\/span><b><span data-contrast=\"auto\">Bernard Looney, has topped the Index as the business leader with the most media mentions in the UK<\/span><\/b><span data-contrast=\"auto\">, with an impact score of four out of a possible ten. This is largely due to BP\u2019s annual results in February, revealing a profit of \u00a323bn &#8211; mirroring\u00a0the worldwide trend of soaring energy prices linked to the war in Ukraine. Mr Looney\u2019s pay package more than doubled to \u00a310m, which certain media labelled as a \u201ckick in the teeth\u201d for consumers battling the cost-of-living crisis.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">BP CEO was closely followed by Wael Sawan (CEO of Shell plc), who has been mentioned regularly in the media regarding Shell\u2019s record breaking 2022 profit of \u00a332.2bn.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">As\u00a0large oil and gas companies, BP and Shell\u2019s leaders can expect to face regular criticism relating to the environmental impact, safety,\u00a0financial performance, or overall management. However, with more scrutiny of energy companies in the wake of the\u00a0climate crisis, the increased cost of living,\u00a0and calls for greater windfall tax, many believe engaging with controversial publicity rests firmly on the shoulders of PR and Comms professionals.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\n\t\t\t<div class=\"post_content--wrapper\">\n\t\t\t\t<div class=\"post_content--copy  \">\n\t\t\t\t\t<div class=\"post_content--copy-inner-wrapper\">\n\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"post_content-copy-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  \t\t<h2 aria-level=\"2\"><span data-contrast=\"none\">Controversy in the media can have a significant impact on a PR strategy<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">The impact of bad publicity on a brand means you must adapt your communication strategy quickly to avoid adding fuel to the fire:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">\n<h4><b><span data-contrast=\"auto\">Reputation damage<\/span><\/b><\/h4>\n<p><span data-contrast=\"auto\">Controversy can damage the reputation of a brand, individual or organisation, and make it more challenging to promote positive messages through PR efforts. A PR strategy will need shift its focus toward reputation management and damage control before promoting any positive messages. Otherwise, you risk the genuine messaging being tarnished by the haze of controversy around your brand.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">\n<h4><b><span data-contrast=\"auto\">Changes in public perception<\/span><\/b><\/h4>\n<p><span data-contrast=\"auto\">CEOs act as the mouthpieces of many brands \u2013 general dissatisfaction with a CEO may have a knock-on effect on sentiment towards your brand overall. Focus on reshaping public perception with targeted statements and campaigns to address negative coverage.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\">\n<h4><b><span data-contrast=\"auto\">Shift in media coverage<\/span><\/b><\/h4>\n<p><span data-contrast=\"auto\">If controversy in trending, news outlets may begin focusing solely on negative stories instead of positive ones. As comms folks, this will make it harder for you to have press releases picked up that don\u2019t fit the current news agenda towards your brand or industry. Your communication strategy may need to shift by changing the timing of your press releases or targeting more neutral publications.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\">\n<h4><b><span data-contrast=\"auto\">Increased scrutiny<\/span><\/b><\/h4>\n<p><span data-contrast=\"auto\">Controversy can also increase scrutiny from stakeholders and regulators. This increased scrutiny could make it more challenging to meet your commercial objectives due to push back from internal teams over the controversy. If enough public pressure is applied, a company can also find itself answering to external powers and regulators which further strains business operations. You&#8217;ll need to focus on addressing concerns and mitigating any negative effects of the controversy in your next piece of comms.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">However, for some businesses controversy and\u00a0<\/span><b><span data-contrast=\"auto\">scandal increases their visibility, leading to increased sales or popularity<\/span><\/b><span data-contrast=\"auto\">. Though we can\u2019t say whether this I the case for BP from a consumer standpoint, it may make them a more attractive business partner on account of their high profits. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\n\t\t\t<div class=\"post_content--wrapper\">\n\t\t\t\t<div class=\"post_content--copy  \">\n\t\t\t\t\t<div class=\"post_content--copy-inner-wrapper\">\n\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"post_content-copy-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  \t\t<h2 aria-level=\"2\"><span data-contrast=\"none\">What tools can PR and Comms teams\u00a0use to measure a CEOs media profile?<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<h4><b><span data-contrast=\"auto\">1. Onclusive CEO Index<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">The CEO Index analyses\u202fmedia coverage about the leaders of the US and Europe\u2019s largest publicly listed companies. <\/span><a href=\"http:\/\/xn--the%20ceo%20index%20analyses%20media%20coverage%20about%20the%20leaders%20of%20the%20us%20and%20europes%20largest%20publicly%20listed%20companies-l746g\/\"><span data-contrast=\"none\">View the dasboard here.<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h4><b><span data-contrast=\"auto\">2. Social listening tools<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"none\">Social listening tools can help PR teams monitor social media channels for mentions of the CEO&#8217;s name or the company \u2013 whether positive, negative, or neutral. <\/span><a href=\"https:\/\/www.digimind.com\/social-listening\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Digimind Social Listening can help track these all-important mentions.<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559731&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h4><b><span data-contrast=\"auto\">3. Media monitoring reports<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"none\">Today\u2019s <\/span><a href=\"https:\/\/onclusive.com\/what-we-do\/monitoring\/media-monitoring\/\"><span data-contrast=\"none\">media monitoring tools<\/span><\/a><span data-contrast=\"none\"> offer alerts and notifications for breaking news or articles about specific topics. You can build a comprehensive view of changing coverage over time and generate reports to analyse the data.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h4><b><span data-contrast=\"auto\">4. Planning with a full view of upcoming news stories.<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h4>\n<p><a href=\"https:\/\/onclusive.com\/en-gb\/what-we-do\/pr-comms-tools\/news-events-forward-planner\/\"><span data-contrast=\"none\">Forward Planner<\/span><\/a><span data-contrast=\"auto\"> is a rich database of future key events and news items, looking ahead 12 months. Armed with this foresight you can\u00a0identify opportunities, avoid risks, and understand the stories that will shape tomorrow\u2019s news agenda.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\n\t\t\t<div class=\"post_content--wrapper\">\n\t\t\t\t<div class=\"post_content--copy  \">\n\t\t\t\t\t<div class=\"post_content--copy-inner-wrapper\">\n\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"post_content-copy-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  \t\t<p><span class=\"TextRun SCXW249879547 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW249879547 BCX8\">A PR <\/span><span class=\"NormalTextRun SCXW249879547 BCX8\">and communication <\/span><span class=\"NormalTextRun SCXW249879547 BCX8\">strategy needs to be flexible and adaptable to respond to media controversy. <\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW249879547 BCX8\">In order to<\/span><span class=\"NormalTextRun SCXW249879547 BCX8\"> do this, you should arm yourselves with the tools that give you maximum visibility.<\/span><\/span><span class=\"EOP SCXW249879547 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\n\t\t\t<div class=\"post_content--wrapper\">\n\t\t\t\t<div class=\"post_content--pullout_copy  \">\n\t\t\t\t\t<div class=\"post_content--pullout_copy-inner-wrapper\">\n\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"post_content-copy-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<blockquote class=\"pullout_copy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  \t\t<p><a class=\"Hyperlink SCXW59538167 BCX8\" href=\"https:\/\/onclusive.com\/en-gb\/ceo-index\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW59538167 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW59538167 BCX8\" data-ccp-charstyle=\"Hyperlink\">Check out our CEO Index dashboard<\/span><\/span><\/a><span class=\"TextRun SCXW59538167 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW59538167 BCX8\"> for insights on media coverage <\/span><span class=\"NormalTextRun SCXW59538167 BCX8\">on the<\/span><span class=\"NormalTextRun SCXW59538167 BCX8\">\u00a0US and Europe\u2019s largest publicly listed compan<\/span><span class=\"NormalTextRun SCXW59538167 BCX8\">y <\/span><span class=\"NormalTextRun SCXW59538167 BCX8\">CEOs<\/span><span class=\"NormalTextRun SCXW59538167 BCX8\">.<\/span><\/span><span class=\"EOP TrackedChange SCXW59538167 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\n<\/section> \n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":28484,"comment_status":"closed","ping_status":"open","sticky":false,"template":"blog-post-new-template.php","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"audience":[],"topic":[1191],"region":[],"class_list":["post-28464","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","topic-pr-and-comms-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/onclusive.com\/en-gb\/wp-json\/wp\/v2\/posts\/28464","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onclusive.com\/en-gb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onclusive.com\/en-gb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onclusive.com\/en-gb\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/onclusive.com\/en-gb\/wp-json\/wp\/v2\/comments?post=28464"}],"version-history":[{"count":2,"href":"https:\/\/onclusive.com\/en-gb\/wp-json\/wp\/v2\/posts\/28464\/revisions"}],"predecessor-version":[{"id":93471,"href":"https:\/\/onclusive.com\/en-gb\/wp-json\/wp\/v2\/posts\/28464\/revisions\/93471"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/onclusive.com\/en-gb\/wp-json\/wp\/v2\/media\/28484"}],"wp:attachment":[{"href":"https:\/\/onclusive.com\/en-gb\/wp-json\/wp\/v2\/media?parent=28464"}],"wp:term":[{"taxonomy":"audience","embeddable":true,"href":"https:\/\/onclusive.com\/en-gb\/wp-json\/wp\/v2\/audience?post=28464"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/onclusive.com\/en-gb\/wp-json\/wp\/v2\/topic?post=28464"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/onclusive.com\/en-gb\/wp-json\/wp\/v2\/region?post=28464"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}