Social Listening

Superior Social Listening

Monitor, analyse and report on your brand across all major social networks with Onclusive Social.

Onclusive Social is an award-winning social listening platform that transforms data into actionable insights for marketing, PR and communications teams. Covering all major platforms , including LinkedIn and TikTok, it provides a complete view of brand conversations, sentiment and trends to drive impactful strategies.

Broad Data Coverage

The widest data coverage on the market, analyzing information from hard-to-track sources such as Facebook, Instagram, TikTok, Threads, & LinkedIn.

Instant Intelligence

AI Sense delivers actionable insights immediately.

Historic Data

We have the richest index in the market with 24 months of historical data. Unlimited searches and zero set-up.

Customer Centric

From our Insights to our dedicated CSMs, we offer expertise, experience across all sectors, and global support teams to provide top-notch consulting advice.

Unlock your social media potential with Onclusive Social. Book a demo today to see the platform in action.

Monitor Brand Reputation & Analyze Sentiment

Understand who’s discussing your brand and competitors, analyzing sentiments to shape content that truly connects with your audience.

  • Identify discussions about your brand and your competitors
  • Gauge brand sentiment on key social issues, identifying communication gaps.
  • Uncover emerging social opportunities and risks to stay proactive.
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Detect and respond to crises in real-time

We alert you to emerging trends, hashtags, and sentiments around your brand.

  • Sentinel, powered by AI Sense, your always on brand guardian
  • Get instant alerts on spikes in negative sentiment, keywords, topics, or hashtags.
  • Craft a tailored crisis dashboard swiftly—know the crisis origin, its reach, and the impact of your preventative actions.
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Track Industry & Competitor Trends

Be the first to know about new trends and lead the way with timely, relevant communications. 

  • Identify and analyse influencers covering your industry
  • Analyze competitor brands 
  • Keep tabs on industry-relevant trends 
  • Strategically engage in the conversations shaping your industry.
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Rapid AI support

Make sense of it all, with AI Sense.

  • In Brief, powered by AI Sense, summarises your social content, anywhere on the platform
  • Understand your social impact in real time
  • Uncover insights into brand and competitor performance 
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“Adopting the right social listening tool has allowed us to adapt proactively to digital transformation and continue to offer a valuable shopping experience to our customers.”

Federica Palermini

Federica Palermini, Digital and Innovation Manager, Brand & Communication

Carrefour Italy

“Choosing the right listening software has allowed us to monitor and accurately incorporate our customers’ needs within our quality standards, to offer them unforgettable experiences.”

Juan Andrés Milleiro

Head of Social Media

NH Hotel Group

“Onclusive Social’s all-in-one monitoring dashboards allow for me to efficiently deep-dive into conversations that matter and focus on improving the customer experience at Nando’s.”

Farah Arina

Assistant Manager – Digital Marketing

Nando’s Malaysia

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Trusted by the World’s Top Brands

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To know more about our services or to arrange a software demo, please fill out the form below.