Onclusive Social
Superior Social Listening

Monitor, analyse, and report on your brand across the world's most popular social networks.

Our award-winning social media listening platform transforms social media data into actionable insights for marketing and PR and communications teams; helping them to make informed decisions that drive impactful communications strategies.


Unlike other social listening platforms on the market, our customers have a complete social media view like never before – covering all social media platforms including LinkedIn and TikTok – they can understand what’s being said about their brands and the sentiment behind those conversations.

Broader Data Coverage

The widest data coverage on the market, analysing information from hard-to-track sources such as Facebook, Instagram, TikTok, Threads, & LinkedIn.

Deeper Insights

With a powerful reporting functionality combined with AI, delivering faster, actionable outcomes to users is made possible.

Historical Search

We have the richest index in the market with 24 months of historical data. Unlimited searches and zero set-up.

Customer Centric

From our Insights to our dedicated CSMs, we offer expertise, experience across all sectors, and global support teams to provide top-notch consulting advice.

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Monitor Brand Reputation & Analyse Sentiment

Be agile and proactive when it comes to managing brand reputation. 

 

Understand who’s discussing your brand and competitors, analysing sentiments to shape content that truly connects with your audience. Gauge brand sentiment on key social issues, identifying communication gaps. Uncover emerging social opportunities and risks to stay proactive.

  • Unlimited social media & web coverage
  • Custom sources
  • Real-time updates

 

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Detect and respond to crises in real-time

Adopt a proactive response to potential crisis situations.

 

Spot emerging trends, hashtags, and sentiments around your brand using our 5W analysis (What, When, Where, Who, How). Get instant alerts on spikes in negative sentiment, keywords, topics, or hashtags. Craft a tailored crisis dashboard swiftly—know the crisis origin, its reach, and the impact of your preventative actions.

  • Geolocalisation
  • Automatic sentiment
  • Personalised tags

 

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Using the smartest AI technology, turn data into intelligent insights across 80 languages to help you make empowered decisions.

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Identify key influencers

Keep track of potential influencers and detractors to build and nurture your online communities. 

 

Identify influencers and opinion leaders using criteria like geography, reach, engagement, and brand affinity. Filter mentions by these parameters to spot emerging influencers and engage with them directly. Monitor detractors, understand their concerns, and strategise to convert them into advocates for your brand.

  • Top influencers
  • Influencer comparison by media type
  • Trending topics

 

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Track Industry & Competitor Trends

Be the first to know about new trends and lead the way with timely, relevant communications. 

 

Construct media lists by identifying writers and thought leaders covering your industry. Analyse stories linked to competitor brands for a comprehensive view of your competitive landscape. Keep tabs on industry-relevant trends and strategically engage in the conversations shaping your industry.

  • Instant publication
  • Real-time engagement
  • Smart email alerts

 

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In my role, I have to keep a pulse on what competitors are doing, understand customer trends, what’s trending on social media at any point in time, and understand brand sentiment. That’s where Onclusive Social comes in.”

Head of Digital Services & Engagement

AXA

Trusted by the World’s Top Brands

Hart Inc. Uses Social Listening to Manage PR Crises, Inform Content, & Identify Influencers

Using our Social Listening solution, Hart set up keyword and media monitoring to track the clients’ brands, their competitors, and key trends impacting their respective industries.

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Let’s connect.

Want a personalised demo of our advanced social listening capabilities? Complete this form and one of our experts will be in touch shortly: