Social Listening Platform
Monitor, analyze, and report on your brand across the world's most popular social networks
Our award-winning social media listening platform, powered by Digimind, transforms social media data into actionable insights for PR and communications teams; helping them to make informed decisions that drive impactful communications strategies.
Unlike other social listening platforms on the market, our customers have a complete social media view like never before – covering all social media platforms including LinkedIn and TikTok – they can understand what’s being said about their brands and the sentiment behind those conversations.
25+ global & regional social media channels & 850M+ online sources including TikTok & LinkedIn, with two years of past data available.
Integrate our easy-to-use platform seamlessly with existing ecosystems and collaboration applications.
Generate compelling reports with pre-built or customized dashboards with 900+ data visualization graphs.
Spend less time on manual tasks & let AI tech do the heavy lifting with smart tagging, sentiment analysis, & visual listening.
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Monitor Brand Reputation & Analyze Sentiment
Be agile and proactive when it comes to managing brand reputation.
- Understand who’s talking about your brand, competitors, and what they’re saying.
- Use sentiment analysis of conversations to craft content that fully resonates with your audience.
- Benchmark brand sentiment by topic to understand how consumers perceive your brand in relation to key social issues. Use this data to highlight gaps you can fill with your communications.
- Discover opportunities and risks that are beginning to bubble up on social.
![Onclusive Crisis Detection](https://onclusive.com/wp-content/uploads/2023/05/EN_Crisis-Detection_1280x1280-300x300.png)
Detect & Respond to Crises in Real-Time
Adopt a proactive response to potential crisis situations.
- Detect weak signals on new key concepts, hashtags, and AI-powered sentiment analysis about your brand by applying our 5W (What, When, Where, Who, How) analysis.
- Receive real-time alerts when peaks of negative sentiment activity, keywords, topics, or hashtags arise.
- Identify individuals and key media involved with the spread of negative sentiment news.
- Create a customized crisis detection dashboard in minutes. Know who triggered the crisis, where it spread, and the impact of the actions you took to prevent it.
![Onclusive Influencer Identification](https://onclusive.com/wp-content/uploads/2023/05/EN_Influenceurs-profile_1280x1280-300x300.png)
Identify Key Influencers
Keep track of potential influencers and detractors to build and nurture your online communities.
- Segment potential influencers and key opinion leaders based on geography, reach, engagement, and brand affinity.
- Filter and sort brand mentions by geography, reach, engagement, and tone to identify emerging influencers and engage with them through the platform.
- Identify and monitor detractors to understand who they are, their concerns about your brand, and develop strategies to turn them into advocates.
![Onclusive Trend Targeting](https://onclusive.com/wp-content/uploads/2023/05/EN_Clusters_1280x1280-300x300.png)
Track Industry & Competitor Trends
Be the first to know about new trends, stay one step ahead of your competitors, and lead the way with timely, relevant communications.
- Track, understand, and take advantage of popular topics and emerging trends that are relevant to your industry or brand.
- Go further to see what’s popular amongst consumers and key influencers too.
- Build target media lists by identifying which media and thought leaders write about your industry.
- Identify stories closely associated to competitor brands for a clearer picture of your competitive landscape.
![Onclusive Campaign Performance](https://onclusive.com/wp-content/uploads/2023/05/EN_Conversations-Per-Hour_1280x1280-300x300.png)
Measure & Report on Campaign Performance
Maximize and evaluate campaign impact and ROI with accurate metrics and insights that really matter.
- Understand how to amplify your reach and engagement by tracking campaign buzz and audience reactions in real time – then fine tune your communications to improve impact.
- Identify your best performing campaigns and use this knowledge to drive future communications strategy.
- Segregate campaign analysis by location, media, and more with customized dashboards and filters.
![Onclusive Competitive Intelligence](https://onclusive.com/wp-content/uploads/2023/05/EN_Companies-mentioned-with-sustainability_1280x1280-300x300.png)
Competitive Intelligence
Benchmark your performance.
- Compare consumer sentiment towards your brand against that of your competitors with our proprietary Natural Language Processing (NLP) and AI capabilities in 82 languages.
- Use deep comparison to benchmark your owned and earned media performance against your competitors’.
- Build a picture of your competitors’ communication strategies and use this knowledge to outperform them and gain industry share of voice in the long-term.
Trusted by the World’s Top Brands
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Let’s connect.
Want a personalized demo of our advanced social listening capabilities? Complete this form and one of our experts will be in touch shortly: