Discover key metrics to monitor, a step-by-step guide on formulating fitting crisis responses in real time, and more.
Download the guide to learn:
- How to differentiate between bad buzz and a crisis
- Six major factors that provoke or amplify a brand crisis
- A step-by-step guide for creating and developing a crisis management strategy
- Four crisis management case studies
This guide outlines how you can use social media listening to detect early warning signs of a potential crisis, understand the impact of a PR crisis, and take necessary and purposeful actions to protect and mend your brand’s reputation.
Download the e-book to discover key metrics to monitor, a step-by-step guide on formulating fitting crisis responses in real time, and more.